FAQ

Why should I buy from REDCON2?
REDCON2 is a highly innovative sports oriented pharmaceutical manufacturer. All our products are “Pharmaceutical Grade” and made in America in our state of the art laboratory. We regularly double-check the quality our products and the ingredients on purity. Everything we create is authentic with over 99% purity and with Accurate Promised dosage. We guarantee you can feel this from the first shot of juice or from the first tab.

How long is the whole process of ordering and shipping?
Once payment is received and approved, we process and dispatch your order within 1-2 business days. Shipping time will depend on various factors such as your destination, postal service efficiency, etc., which is why we can only give you an approximation based on our statistics and former experience. The majority of our customers get their orders within 3-7 business days after they are shipped.

Are you a legitimate company?
We are a licensed company based in Tokyo – Japan with state of the art laboratories and distribution centers in the USA and Europe and can legally sell and distribute pharmaceutical products. We have been producing advanced pharmaceutical grade anabolic steroids and bodybuilding related products for over 20 years and supplying them for over 5 years, prescription-free and worldwide over the internet.

Can I buy your products through another way aside from the website?
Since we are specialized in internet ordering, our services are only available through our website.

How can I contact you?
Since our services are optimized to be conducted online, you are more than welcome to contact our sales department through our website on our Contact page.

How can I make an order?
Select the product that you would like to order. Then add the amount of the product that you require and click the “Add to cart” button. You can then go to your cart and click “Proceed to checkout”.

Do I need a prescription to order?
A prescription is NOT required to order our products.

What is Extensive customer service?
We offer comprehensive order support and customer service with full feedback and support.

Questions about payment

Where do I send my payment?
Information on where and how to send your payment is provided after you place an order. Please follow the payment instructions carefully to avoid unnecessary delay.

What is your method of payment?
To keep our customer information safe and anonymous we only accept Bitcoin. Payments are normally processed and cleared within minutes. Of course we know that some online retailers accept credit cards, please note that your identity is not protected in this case.

Questions about shipping

Which countries do you ship to?
Worldwide.

Where do you ship from?
We use various shipping points in the USA and in Europe.

What are your shipping and handling fees?
Flat Rate Trackable Shipping Rates $25 for the USA and Europe, and $50 – $100, depending on destination Worldwide. FREE at a minimum order value of $500.

How can I track the status of my order?
You should use this page to check the status of your order.  

How are products shipped?
We ensure that all packages are shipped with maximum discretion. Our organization name is not indicated on any package and shipments are made from various shipping points to ensure maximum discretion and highest probability of successful delivery. Your order is delivered by DHL Express. Upon payment receipt, your order will be shipped within 1-2 business days and dispatched to the final destination. All of our packages are shipped in a traceable way so that you will always be able to check the status of your delivery online.

How are bulk/large quantity orders shipped?
If the order is too large to fit in the same shipment envelope as a small-sized order, we guarantee the order will be divided into the necessary amount of packages with no extra shipment fees. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.

How long does the shipping process take?
Estimated delivery time is 3-7 working days, depending on destination.

Is there a possibility for a shipping delay?
This shipping time will depend on various factors such as postal service efficiency, customer clearance etc., which is why we give you an approximation based on our statistics and former experience.
Usually 80-85% of DHL Express packages arrive in under 5 days, while 15-20% will arrive in 5-10 days. This is a reflection of inconsistencies with various postal representatives, and not services provided by us. Keep in mind that there are multiple possible situations that can occur with your order to cause possible delivery delays.

Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes.

Is a signature required for shipping?
Our shipping method don’t requires a signature from your side upon delivery.